Celluma Extended Warranty | 12 Months of Coverage & Support
Extended Warranty
Long-Term Protection
for Your LED Investment.
The Celluma Extended Warranty keeps your LED device performing at its original factory specification beyond the standard coverage period. Genuine parts, factory-grade calibration, and local service across Singapore, Malaysia, and the Philippines — for home users and clinical practices that rely on their device daily.
Standard vs Extended — What Changes?
- ✓Manufacturer defect coverage
- ✓Factory parts for authorised repairs
- ✗Limited to standard warranty duration
- ✗No coverage after warranty expires
- ✗Out-of-pocket repair costs post-expiry
- ✓Extended multi-year protection
- ✓Genuine factory parts — always
- ✓Factory-calibrated to original spec
- ✓LED diode + controller coverage
- ✓Local service SG · MY · PH
- ✓Priority concierge support
Duration
Devices
Only
Local Service
From the portable PRO II to the full-body CONTOUR — every device eligible for extended coverage uses genuine factory parts and is calibrated to original FDA-cleared specifications. One programme, every current Celluma model.
Coverage Across All Current Celluma Models
The extended warranty programme covers the complete current lineup. WhatsApp us to confirm eligibility for your specific model and purchase date — coverage terms may vary by device generation.
What the Extended Warranty Covers
Every repair under this programme uses genuine OEM parts and is calibrated back to original factory specification — preserving the LED wavelength accuracy and fluence output that determine your clinical results.
When to Add Extended Coverage
For seamless protection with no coverage gap, the extended warranty is best added at the time of device purchase or within the first 60 days of ownership. This ensures uninterrupted protection from day one through the full extended period — with no lapse between the standard and extended terms.
Devices already owned beyond 60 days may still be eligible subject to a brief assessment. WhatsApp us with your device model and purchase date to confirm eligibility and receive a personalised coverage quote.
Local Service Across Three Markets
All warranty claims are handled locally — no international shipping, no customs, fast turnaround.
Four Reasons to Extend Your Coverage
Factory Specification Maintained
Genuine OEM parts and factory recalibration after every service ensure your device performs identically to when it left the BioPhotas manufacturing facility — preserving wavelength accuracy and therapeutic fluence.
FDA-Cleared Status Preserved
Servicing with genuine parts and correct recalibration maintains the device's FDA-cleared status and safety profile — important for clinical use where regulatory compliance is required.
Eliminates Unexpected Repair Costs
LED driver failures, controller faults, and diode degradation typically cost significantly more to repair out of warranty. Extended coverage converts unpredictable repair costs into a single known investment.
Minimal Downtime, Local Service
Local warranty handling in Singapore, Malaysia, and the Philippines means faster turnaround than international shipping — critical for daily-use home devices and clinical practices with active treatment schedules.
Extend Your Coverage.
Protect Your Investment.
WhatsApp us with your device model and purchase date — we'll confirm eligibility and provide a personalised coverage quote.
Best added at purchase or within 60 days · Genuine parts · Local serviceCheck Eligibility & Get Pricing Genuine OEM parts · Factory recalibration · Multi-year coverage
Frequently Asked Questions
The extended warranty covers all internal electronic components, LED diode integrity, and controller malfunctions. All servicing uses genuine factory parts recalibrated to original specifications — maintaining the device's FDA-cleared performance profile throughout the coverage period.
The extended warranty is recommended at purchase or within the first 60 days of ownership for seamless coverage with no gap. Devices beyond 60 days may still be eligible subject to a brief assessment — WhatsApp us with your model and purchase date to confirm.
The programme covers the Celluma PRO Plus, PRO II, RESTORE, RESTORE II, HOME II, ELITE, and CONTOUR. WhatsApp us with your specific model and purchase date to confirm eligibility and receive a personalised pricing quote.
Yes — Celluma Asia handles all warranty claims locally in Singapore, Malaysia, and the Philippines. There is no international shipping required. Local service minimises device downtime for both home users and clinical practices with active treatment schedules.
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